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Introducing the Livly Resident Renewal Tool

Updated: Aug 25, 2022

The new Livly Resident Renewal Tool makes it simple for property staff to use the app to ask residents if they plan to renew their lease.


Livly is excited to announce the launch of its newest feature, the Livly Resident Renewal Tool. The new Livly Renewal feature in the Resident App prompts residents to answer the key question: “Do you plan to renew your lease?”.

Livly Renewal Tool

The benefit of this new complimentary tool is that it allows property managers, staff, and building owners to determine residents’ likelihood to renew their apartment lease well in advance of their lease expiration. The Livly Renewal Tool empowers property staff to reduce building turnover, lower vacancy rates, and increase overall resident satisfaction.


How It Works:


The Livly Renewer feature in the Resident App prompts residents to answer the question: “Do you plan to renew your lease?” when their lease comes up for renewal or in the months before lease expiration. The tool sets customizable survey dates to prompt residents about their renewal intent. Property managers and building owners can use the results from these surveys to make more data informed, personalized contact with their residents.


Features:

  • Notify Residents: Set resident survey dates and send real-time push notification reminders via the Livly Resident App.

  • Manage Responses: View responses and comments in the online Property Hub.

  • Take Notes: Create internal notes to keep Property Managers in the loop.

  • Review Reporting: Set date ranges to review reports for current, future or past renewals


Curious to see how it works?


We’d love to give you a demo! Reach out to our team online, email us at support@livly.io, or contact your Livly Customer Success manager today.

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