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Insights from 2023 and How Livly Addresses Challenges

Updated: Jan 23

In April 2023, the National Apartment Association (NAA) conducted a survey of over 2,000 property management industry professionals. The findings provide valuable insights into the industry's pressing challenges and potential solutions. In this blog post, we'll break down the key takeaways and explore how Livly, a unified digital platform for multifamily property management, addresses these issues.

Livly logo with different mobile devices showing the app.

The Changing Multifamily Landscape: 2023 Challenges

  • Operational Efficiencies (76%): Inflation and rising costs have made operational efficiencies the top concern. Livly streamlines property management processes, reducing costs and enhancing operational efficiency.

  • Maximizing Revenue & Profits (61%): Navigating inflation pressures is crucial. Livly helps increase revenue by improving resident satisfaction and retention through a seamless digital experience.

  • HR, Staffing & Recruitment (42%): Attracting and retaining talent is a constant challenge. Livly's comprehensive platform aids staff in their roles, reducing the need for extensive recruitment and training.

Livly's Solutions

  • Operational Efficiency: Livly's unified platform integrates all property management tasks into one ecosystem. It streamlines operations, reduces costs, and improves efficiency through automation and analytics.

  • Revenue Optimization: Livly enhances the resident experience, leading to higher retention rates and increased renewals. Our platform fosters resident satisfaction, positively impacting your bottom line.

  • HR & Staffing: Livly's user-friendly interface reduces the need for extensive training. It also improves staff productivity, ensuring you get the most out of your team.

Addressing Industry Needs

  • Staffing Challenges: Livly's technology simplifies tasks, allowing your existing team to handle more with less effort. This reduces the need for additional staff.

  • Inflation Concerns: By increasing resident satisfaction and retention, Livly helps mitigate revenue losses due to inflation.

  • Technology Demand: Livly provides actionable data, analytics, and tools to enhance decision-making and improve overall property management.

Long-Term Challenges

  • Affordability: Livly's cost-saving features can help maintain affordability while delivering high-quality services.

  • Aging Properties: Livly's flexibility allows for easy integration into existing properties, modernizing them and enhancing their appeal.

  • Labor Shortages: Livly's automation reduces the reliance on manual labor, helping you navigate labor shortages more effectively.

Collaboration for Success

  • Livly's Role: Livly's platform fosters collaboration between property management stakeholders, streamlining communication and ensuring efficient problem-solving.

In conclusion, the Property Management Industry Pulse 2023 report highlights the evolving landscape of property management, with key challenges in operational efficiency, revenue maximization, and HR concerns. Livly, with its unified digital platform, offers practical solutions to address these challenges, ensuring property management professionals can thrive in this changing environment.


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